Reservation Policy

• We believe the children are our future, but you still have to be 21 years old and present to book a room
• Is it really you? A valid photo ID is required upon check-in
• All requests to reserve a room must include the first and last name of all adults occupying the room and a valid credit card for a guarantee of arrival
• Our room rates are always awesome, and they are subject to change
• All rooms are subject to a 4% lodging tax and 4% lodging facility use tax collected by the State of Montana
• Group trips are fun! When booking, keep maximum occupancy rules in mind- two people max for rooms with a single bed (King) and four people max for rooms with multiple beds. 
• Got babies? We’ve got pack-and-play and cribs available upon request, subject to availability.

Check-In/Check-Out Instructions

Reservations should be prepaid with Visa, MasterCard, Discover, American Express or pre-paid debit cards. Upon check-in, a charge will be made on your credit card, or debit card for the total amount of the room and tax as well as an additional $50 pre-authorization hold on a credit card, just to make sure it’s still valid. The $50 charge will be returned to your card, dependent upon your bank’s policy, in 3-10 business days, if there are no damages to your room.

Cancelation Policy

Life happens. We get that. Reservations are fully refundable 24 hours prior to check-in. Reservations canceled within 24 hours prior to check-in will not be refunded or credited, and will be charged in full.

NO SMOKING!

In our lodge smoking is not allowed. There will be a $250 fine if any evidence of smoking is found in the lodge or in any of the building areas such as window ledges, stairs or the entrance area near to the lobby. Please note that we comply with the local health and safety guidelines and recommendations provided by the EEC on smoking in public places. Please Note: Immediate termination of the rental agreement is possible if: 

• More guests stay in the property than agreed
• Excessive noise is made in the evening hours or at night
• Copperhead Lodge does not allow any pets in the lodge. A $250 fine will be assessed if there is any evidence of pets in the lodge, other than those permitted by Montana State Law.
• Copperhead Lodge is not responsible for lost or forgotten personal things on the premises.

Damages 

During your stay, the lodge and all equipment and furniture should be treated with care and kept in order. Immediate notification to Copperhead Lodge staff will be expected of any damages or breakages in the lodge. You (The Guest) is financially responsible for any damage to the lodge. This includes losses caused by you (The guest) or a third party negligent actions and behavior. A detailed review of the condition of the lodge and all equipment and facilities will be made soon after check-out and before another guest occupies the lodge. The Guest is responsible for any damages or breakages found that are over and above normal wear and tear and usage. In this case, a detailed statement of damage along with an invoice for the repair or replacement cost will be sent by email or fax immediately. Any costs will be deducted from the deposit immediately if this is still possible. Any costs will be claimed by return if they are greater than the deposit or where the deposit has already been returned. Please note, immediate notification after check-out of any damages to, breakages in or issues with the apartment is expected. 

Copperhead Lodge can then take any necessary action to resolve any issues and make sure all the equipment and facilities are working and provided as expected.  Damage deposit is fully refundable upon check-out and subject to damage inspection of the accommodation. The deposit must be paid upon check-in, by credit card, along with a balance and is fully refunded at the check-out if the room is in good order and the company does not have any claims. The costs of damages or cleaning beyond what would be expected after responsible usage of the apartment will be deducted from the deposit, and the refunded amount will be the remainder of the damage deposit. Please remember Entire lodge is fully non-smoking! 

Room Cleaning Policy

Room refreshes will not be offered during stays, less than 3 days. Should you need fresh towels or linen, please call management at 406.479.9969

Parking Policy

Vacations should be stress-free and for that reason, you get to park right in front of your room (or super close). By parking a vehicle at our facility, you (and your guests) are doing so on your own accord. The hotel does not take responsibility or accept liability for damage, accident or loss to your vehicle or personal property.

Room Policy

We want you to have a great time when you are here. But if things get too crazy, we go by the old-school rule of ‘you break it, you buy it’ and property damages or missing items will be charged to your credit card at market value. Pre-existing damages or room issues must be reported to the management team immediately after registration to avoid responsibility and potential charges. The hotel allows guests, with permission, to receive occasional packages and special deliveries at the property. We are not responsible for the packages or their contents or the storage of them. Sing your heart out and have passionate conversation all day long, but from 9:00 p.m. to 8:00 a.m. the whole property goes into hush mode for what we like to call quiet time.